Isam Abbas

(isamabbas@outlook.com)

728 Pradera Way

San Ramon, CA 94583

Cell (925)785-3285, Home (925) 705-8507

 

Profile

- Enterprise Network architecture management professional with hands-on in planning and designing network architecture for enterprise environment using Visio diagrams and Whiteboards to facilitate Network migrations from Classical Ethernet to next generation Fabric (Spine & Leaf), Datacenter & OpenStack Architecture (Nova, Neutron, CEPH), TDM to SIP Trunking, Wireless Networking, VDI and PCoIP/VoIP Technology.

- Experience with Cisco CCS/CIS Solution Architecture, DCaaS, IaaS, PaaS, SaaS (Nova, Neutron, Swift, Cinder, CEPH and Ceilometer)

- Leading a team of ten network engineers, we designed and architect the next generation Cisco Cloud Service Datacenter infrastructure module as POD that is made of 10 networking racks (two network, two security, three Nova (compute) and three storage racks as CEPH cluster)

- We build two designs modules, CLOS, Nexus 9K iOS stand alone and SDN (Cisco ACI) for OpenStack network design. Cisco is moving into the infrastructure as a service, platform as a service, software as a service and inter cloud connection services using Cisco Webex/IT backbone and partners (Telestra, British Telecom, Deutsche Telecom, Equinox AT&T....)

IT and management professional with 20 years of multifaceted product/projects management in telecom, networking and system engineering expertise in solution design, best practice, vendor recommendation, implementation, testing and documentation of end to end enterprise and unified voice/data communication; solutions include Cisco Unified Communication infrastructures and applications.

- Worked closely with accounting team to understand VMware (VDI) migration requirements, datacenter and call flow for contact center and non-contact center telephony systems and technologies.

- Lead a team of business process designers to document the business process impacts for Unified IP Telephony and Unified Communications.

- Managed the infrastructure, architecture, deployment and implementation team of a unified communication project for CBI that span 20 branches globally and 3 headquarter over MPLS network for a total of 1,200 users .

-  Experienced in Cisco Systems IOS product development, hands on system solution, configuration, testing and troubleshooting of (Cisco Routers 7200,39xx,38xx,28xx,18xx and Cisco Swithces 3700,4500,6500), Juniper firewall SRX/Jun OS. CUCM, SRST Voice Gateways, Gatekeepers, load balancing techniques and many VoIP technologies and protocols such as SIP, H323, Skinny, MGCP, H320, Call Admission Control, etc.

-  Experienced in analyzing business needs, capacity planning and designing highly resillient unified data and voice network infrastructures considering various options of backup, load balancing and disaster recovery.

-  Working experience with various multimedia protocols including Cisco’s SCCP, Session Initiation Protocol (SIP), MGCP and H.232 protocols with deep understanding of IP routing protocols of a complex Enterprise and Service Provider network – RIP, EIGRP, OSPF and BGP.

- Very experienced in TCP/IP version 4 and familiarity with IP version 6 protocols.

- Working experience with Spirent Testing Tools, SmartBits and Abacus.

 

TECHNICAL SKILLS

t        Professional Skills: Operating Systems include Windows (8.x, 7, 2008, 2003, Vista and XP), and Novell NetWare (3.1X, 4.x, 5.x).

t        Familiarity with Unix, and knowledge of communication protocols: BGP, MPLS, OSPF, EIGRP Microsoft NetBEUI, Unix TCP/IP, Remote Communication Service Point to Point Protocol (PPP/PPTP/L2TP)

 

EDUCATION

t        Prince2 Project Management Professional

t        B.Sc. in Electrical Engineering, the City University of New York

 

PROFESSIONAL EXPERIENCE

2014 – Present: Cisco Systems, Inc, San Jose, CA

Systems/Network Architect

t        Designing and building next generation datacenter for Cisco Cloud Infrastructure Services

t        Infrastructure configuration for Openstack (Nova, Swift/Cinder/CEPH and Neutron)

t        Deploying datacenter architecture using fabric architecture Spine and Leaf (Nexus 95K and 93K)

t        Employing vPC, Fabric Path and VxLAN for the datacenter

 

2012 – 2014: Federal Home Loan Bank, San Francisco, CA

Network Infrastructure Engineering

t        Planning new Data Center construction, network devices migration and consilidation Project

t        Conversion of L2/L3 & VLANs migration from Cisco Catalyst 6509E to Cisco Nexus 9000/7000, 5000 and 2000 Fabric Eextneder.

t        Enablement of Verizon VPLS/EVPL and Layer 3 routing on all Cisco Nexus 7000 in the new Data Center.

t        Implementation and architecture for Internet Circuit migration (San Francisco, Washington DC and Sacrement, CA) from Masergy VPLS/MPLS 150 Mbs to Verizon Business VPLS/MPLS 1 Gbs along with enablement of BGP, OSPF, EIGRP protocols on the edge router for Fiber/Ethernet handoff.

t        Adding business partner VPN using Cisco FWSM and Cisco ASA5520 firewall appliances for eBiz customers.

t        Planning, Designing, and Implementation of Cisco Unified Communication 8.6 from CUCM 7.x.

t        Part of Network Design team on F5 LTM and migration project from Windows XP to Windows 7 VDI using VMware.

 

2010 – 2012: Commericial Bank International, Dubai, UAE

Infrastructure and Project Management Orgonization

t        Contracted as an independent consultant for CBI to do a migration project for their TDM and Avaya PBX system to Cisco Unified Communication Manager 7.0 to consilidate three head quarter offices and 17 locations.

t        Translate business requirements into a unified infrastructure systems design for platform provisioning to recommends a proven Cisco SRND using planning, design, implementation and optimization models.

t        Identify architectural risks/mitigations, adherence to standards and best practices to perform infrastructure assessments partnering with vendors, project team members and key subject matter experts. 

t        Orgnanized and headed the Information Technology Project Management team (5 PM) with responsibility of all network design, unified communication technology (Mobile Banking communication, Core Banking Apps, Euro Pay MS/Visa, IBAN, EDMS, BPM, xCRM).

t        As a unified communication solution architect, designed and provided a bank wide, 20 branches & 3 HQs, Unified IP Communication System.

t        Initiated heuristic electronic documentation system (EDMS) for six business groups and 1,200 users with Business Process Management & xCRM that utilize Microsoft SharePoint, Info Path and MS SQL over an MPLS network.

t        Involvement with retail and corporate business groups to archetect resilient unified network that span 20 branches globally for a bank wide core banking system and all information technology applications.

t        Implemented bankwide Scalable, Secure, Low-Cost Desktop Virtualization Solution for 1200 users.

t        Strategized information technology with IT Service Management solution (ITSM, ITIL Ver. 2/3).

 

Enviorment: Avaya, ITIL, VoIP, Wireless, LAN, WAN, Remote Access, Juniper, Nortel, Troubleshooting.

 

2000- 2009: Cisco Systems, Inc., San Jose, CA

A leader in networking equipment and software that empower the internet, with over 66,000 employees

Various leadership roles:

t        Architected the infrastructure for Cisco Unified Communication projects for Wal-Mart and Best Buy through the stages of pre-sale of information gathering, design, staging, testing, implementation, and post installation support & training.

t        Result oriented management (Cisco ISR routers, UC 500, UCCME) with ability to motivate peers to achieve high performance and ensure project priorities are clearly communicated by maintain matrix of all customers voice/data network and related infrastructure deliverables, along with the product requirement documentation needed for successful delivery.

t        Experienced in analyzing business needs, capacity planning and designing highly resilient converged data network infrastructures considering various options of backup, load balancing and disaster recovery.

t        Performed a customer facing function for SingTel voice gateways and Flextronics SIP trunking consisting of planning, designing and coordinating various networking solutions including IP Telephony, Video Conferencing, Security, Wireless (Wi-Fi & Mobility).

t        Acted as intermediary among customers, software developers and engineers on satisfying products requirement, planning and budget/financing with high degree of communication skills.

t        Successful delivery of new features (Auto QoS, DTMF, PRI, T1/E1) for Unified Communication and enhanced Cisco IOS software on time and within budget and prioritization of work

t        Posse’s good communication, presentation and leadership skills with strong technical and business know-how to focus on project delivery (Cisco ISR routers), detail and orientation to priorities set on profit and ROI (Return of Investment) Cisco sold close to 4 million ISR routers.

t        Tested the deployment of Cisco Call Manager (CCM) and Survivable Remote Site Telephony (SRST) in cluster design along with MGCP and HH.323 Gatekeeper protocol.

t        Tested various projects using TCP/IP version 4 with limited exposure of IP version 6.

t        Built and simulated complex enterprise scenarios to test and compare Juniper’s BX and J series with new Cisco products (ISR routers & Network Modules) and features in voice over IP domain.

t        Utilized packet switching technology (Frame Relay, ATM and GE/FA) to test voice quality of service in a LAN/WAN environment.

t        Experienced with Microsoft Project, PowerPoint and Excel for Planning and project budget/financing skills

 

Enviorment: Avaya, ITIL, VoIP, Wireless, LAN, WAN, Remote Access,Cisco, Juniper, Brocade, Security,Troubleshooting.

 

1998 – 2000:

Sr. Project/Network Engineer, Intel Online Service, Santa Clara, CA.

A world's leader in microprocessor and semiconductor technology

t        Analyzing business needs, capacity planning and designing highly resilient converged data network infrastructures considering various options of backup, load balancing and disaster recovery.

t        WAN and LAN: Well versed in WAN/LAN highly available and resilient architecture. Experienced in designing very large global MPLS WAN network with about 300 nodes for an International Enterprise customer. Real world experience in designing, implementing and testing WAN/LAN technologies including but not limited to Ethernet, Frame-relay, PPP, ATM and dynamic routing protocols such as RIP, EIGRP, OSPF and BGP

t        Designed various e-commerce clients’ infrastructures using complex networks and security topologies.

t        Configured Frame Relay point to point and point to multi-point to various customers.

t        Configured T1 and fractional T1 channels on a wide area environment.

t        Auditing client’s networks for security holes and recommends various level of protection depending on client data’s importance.

t        Performed administrative work (e.g., timesheet review and approval, requests for access to networks and servers, etc.) along with personal evaluations.

 

Enviorment: VoIP, Wireless, LAN, WAN, Cisco, Juniper, Security,Troubleshooting.

 

 

1997 – 98:

Sr. Network Engineer, Syncor International, Woodland Hills Atlanta, GA.

A radiopharmaceutical company based in Woodland Hills, California

t        Configured and installed Virtual Private Network (VPN) using Check Point’s Firewall-1 on Windows NT network.

t        Using Raptor’s EagleNT5.0 Firewall, created a tunnel to access two different subnets.

t        Implemented limited access from the universe to certain database servers using secure local tunnel and filters.

t        Load balanced WWW servers to eliminate server performance bottlenecks and offload Internet traffic, using I Pivot devices.

t        Reconfigured a segmented network to a totally switched layer two network using VLAN on Cisco 5500 switches.

t        Provided configuration and network support for CISCO 4000 & 2500 routers, 5500 & 2900 switches, Bay routers and switches and Windows NT Domain Name Server (DNS).

 

Enviorment: VoIP, Wireless, LAN, WAN, Cisco, Juniper, Security,Troubleshooting.

 

1995 – 97:

Sr. Network Consultant, MCI Business Marketing, Atlanta, GA.

A telecommunication company that deliver innovative local to global communication solutions

t        Redesigned the infrastructure for the Web Data Pricer primary domain controller.

t        Optimized and load-balanced application servers to maximize throughput and resource sharing.

t        Configured and hosted four web servers (Windows NT IIS 3.0 & 4.0) on heterogeneous network.

 

Enviorment: Windows, VoIP, Wireless, LAN, WAN, Cisco, Juniper, Security,Troubleshooting.

 

Prior experience will be furnished upon further request.